Question 1

How is SignageHub different from advertising screens?

Accepted Answer

SignageHub shows a greeting for each room and guest. Staff check guests in through the CMS, and the paired TV updates the name and selected template.

Question 2

What if a room has several TVs?

Accepted Answer

TVs paired to the same room show the same guest name, Wi-Fi, weather, and background. Staff update the room once in the CMS.

Question 3

Can I use photos or videos as backgrounds?

Accepted Answer

Yes. Set one hotel-wide background, or use a room-specific image, MP4/WebM video, or YouTube/Vimeo link on eligible plans.

Question 4

Which welcome templates are available?

Accepted Answer

There are six templates: Golden Night, Soft Morning, Harbor Night, Tea Garden, Warm Stone, and Vista. Managers can enable templates and set a default.

Question 5

How do I pair a TV with a room?

Accepted Answer

The free and 3-TV plans use a PIN shown on the TV. The unlimited plan supports pairing by PIN or link.

Question 6

How much do the plans cost?

Accepted Answer

One TV is free. The 3-TV plan costs $3/month; the unlimited plan costs $5/month.

Question 7

Who can sign in to the CMS?

Accepted Answer

The hotel manager receives an account at the signup email and can add front desk accounts later.

Question 8

How do I contact support?

Accepted Answer

Email nguyenduy0170@gmail.com to reach SignageHub support.

Hotel welcome TV questions

Related pages